Dynamics 365 document management on storage our clients choose and host, with each user's access enforced by that storage rather than by the app in front of it. Nextcloud
Dataverse
A collection of 2 posts
Moving Contact Center config between environments is still this painful. So I built a tool that skips CMT entirely.
Promoting Dynamics 365 Contact Center config with CMT means hand-editing data.xml, importing rulesets twice, and hoping. I built a free tool that skips CMT entirely natural-key matching, automatic GUID remapping, dry-run first.